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GeniusBet Support Operator

Location: Tallinn, Harjumaa, Estonia

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Requisition Number: 697

External Description:

As a GeniusBet Support Operator, you are supporting the customer end-to-end sportsbook platform to secure high-level client service and seamless problem solving with technical expertise. GeniusBet Support Operator will be dealing with inquires that are escalated by GeniusBet customers. You will be in close contact with all the platform development teams to triage and troubleshoot incoming issues and inquiries. The position offers an exciting opportunity to work and learn in a friendly environment alongside dedicated and knowledgeable colleagues. The GeniusBet support team is covering shifts throughout the week, including evenings and weekends.

 

REQUIRED SKILLS

  • Basic knowledge about different sports
  • Client Service experience
  • Very good written and spoken English
  • Very good communication skills

DESIRABLE SKILLS

  • Sports betting knowledge
  • Basic T-SQL Knowledge
  • Degree or good knowledge of IT

WE OFFER

  • Exciting work in a unique industry.
  • Great opportunity for self-development in the sports industry.
  • A fun, relaxed and stimulating modern working environment in central Tallinn
  • A supportive, friendly, multinational, passionate team
  • Career opportunity in an international company

 

To apply please send your CV and cover letter describing your experience with customer service/support and how you would be great fit for this position. The application deadline is the 20th of October 2019.

With any questions, please turn to our Talent Acquisition team via email careers.estonia@geniussports.com

Company Profile:

About Us

Genius Sports is a global leader in digital sports content, technology and integrity services. Our technology is used in over 150 countries worldwide, empowering sports to capture, manage and distribute their live data and video, driving their digital transformation and enhancing their relationships with fans.

Headquartered in London, we are the trusted partner to over 500 sports organisations globally, including many of the world’s largest leagues and federations such as the NBA, Premier League, FIBA, NCAA and PGA TOUR.

Genius Sports is more than a technology provider. We build long-term partnerships with sports at all levels, helping them to control and maximise the value of their content while providing technical expertise and round-the-clock support.

Tallinn, Harjumaa EE

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